CRRU is comprised of LSE faculty and current and past PhD students, research assistants and fellows, and MSc students. Students who are interested in working with us (e.g., for a PhD, or MSc project) should get in touch directly.
Dr Tom Reader is an Associate Professor of Organisational Psychology at the London School of Economics, and is director of CRRU. Tom’s research investigates the culture processes that underlie accidents and failures, and how teams and organisations can develop ‘resilient cultures’ that enable them to be adaptive in the face of disruption and change. Tom’s academic background is in human factors psychology, and he has published scientific articles in leading journals and developed numerous tools and interventions for improving culture and risk management in organisations.
Email: t.w.reader@lse.ac.uk
Alexandra Chesterfield has over 15 years experience establishing and leading Behavioural Science teams to drive better outcomes in both regulatory and commercial contexts. She leads the Behavioural Risk team at NatWest Group, where her team’s innovative work in transforming Internal Audit has been featured in Forbes (Eccles, 2022) and was hired as the first consumer psychologist at the UK’s financial regulator (FCA). Alex holds an MSc in Cognitive and Decision Science from UCL; is a part-time PhD candidate at LSE and co-author of Poles Apart, published by Penguin Random House in 2021. Alex’s research interests are developing methods to detect cultural capture and sludge in unstructured (text) data using AI and psychology.
Email: a.m.chesterfield@lse.ac.uk
Dr Alex Goddard is post-doctoral research officer in Psychological and Behavioural Science at the London School of Economics. His research interests focus on what makes high-quality dialogue in various domains, and how to reliably quantify psychological phenomena in textual data. He has worked professionally in psychometrics and as a research consultant on organizational culture, with experience designing and validating surveys, qualitative text analysis, and developing machine learning pipelines.
Email: a.j.goddard@lse.ac.uk
Alyssa Pandolfo is a doctoral candidate in Psychological and Behavioural Science at the London School of Economics. Her expertise is in how high-risk organizations (e.g., healthcare, aviation) can understand and improve safety-critical behaviors like voicing and listening to concerns. Her work has been published in Organizational Psychology Review, BMJ Quality & Safety, and the Canadian Journal of Experimental Psychology.
Email: a.pandolfo@lse.ac.uk
Dr Anandita Sabherwal is a postdoctoral research associate at the Behavioural Science for Policy Lab at Princeton University and the Social Influence and Social Change Lab at Boston College. Her research uses psychological and behavioural scientific insights to drive environmentally sustainable action and policy support. She co-developed the Environmental Culture in Organisations (ECO) tool to measure the extent to which organisations foster a culture that supports employees’ pro-environmental action.
Email: asabherwal@princeton.edu
Dr Mark Noort is an independent consultant, speaker and trainer with a strong foundation in both risk research and practice. A social psychologist, he has previously worked as an assistant professor in Business Studies at Leiden University, as well as a practitioner and consultant in aviation safety and the public sector. Mark is committed to helping organisations achieve their goals through ethical culture and sound corporate governance. His expertise in psychological safety, integrity management, and organisational culture has led to numerous publications and has informed training, sustainable crisis response, and legislation on whistleblower protection in both the UK and the Netherlands.
Email: mark.noort@duxhumanis.com
Dr Sai Kalvapalle is an Assistant Professor of Strategy and Entrepreneurship at the Nova School of Business and Economics. Sai’s research focuses on communication across different organisational settings, including learning from complaints data in healthcare (forthcoming), entrepreneurial pitching, and co-participation with generative AI systems. Sai earned her PhD in Management from the Rotterdam School of Management (Erasmus University), and her MSc in Organisational and Social Psychology from the London School of Economics and Political Science.
Email: sai.kalvapalle@novasbe.pt