PUBLICATIONS

Reader, T., & Gillespie, A. (2024). Target pressure and corporate scandals: A mixed method analysis of how organisational culture underlies institutional failures. European Journal of Work and Organizational Psychology

Hald, E. J., Gillespie, A., & Reader, T. (2024). Problems in dealing with problems: how breakdowns in corrective culture lead to institutional failure. British Journal of Management.

Pandolfo, A. M., Reader, T. W., & Gillespie, A. (2024).Safety Listening in Organizations: An Integrated Conceptual Review. Organizational Psychology Review, 20413866241245276

Sabherwal, A., Shreedhar, G., Reader, T. (Revise and Resubmit). Environmental Culture in Organisations (ECO): Developing a conceptual model and measurement tool to explain pro-environmental behaviour in institutions. Journal of Environmental Psychology

Hald, E. J., Gillespie, A., & Reader, T. W. (2023). It depends who you ask: Divergences in staff and external stakeholder narratives about the causes of a healthcare failure. Journal of Contingencies and Crisis Management, 31(4), 752-766.

O’Dowd, E., Lydon, S., Rudland, C., Gillespie, A., Ahern, E., Ward, M. E., … & O’Connor, P. (2024). Using a stakeholder co-design approach to develop interventions for quality improvement based on patient complaints. International Journal of Healthcare Management, 17, 343-351 [IF2.1]

Soane, E., Flin, R., Macrae, C., & Reader, T. W. (2023). Risk, the COVID‐19 pandemic, and organisations: Extending, repurposing, and developing theory. Journal of Occupational and Organizational Psychology.

Reader, T., Katz-Navon, T., Grote., G., (2023). Safety Science in the New Age of Work. Safety Science, 158, 105970.

Reader, T. W., & Gillespie, A. (2023). Developing a battery of measures for unobtrusive indicators of organisational culture: a research note. Journal of Risk Research, 26(1), 1-18.

Tear, M. J., & Reader, T. W. (2023). Understanding safety culture and safety citizenship through the lens of social identity theory. Safety Science, 158, 105993.

Gillespie, A., & Reader, T. (2022). Online patient feedback as a safety valve: An automated language analysis of unnoticed and unresolved safety incidents. Risk Analysis, 43(7), 1463-1477.

Bell, S. K., Bourgeois, F., Dong, J., Gillespie, A., Ngo, L. H., Reader, T. W., Thomas, E. J., & DesRoches, C. M. (2022). Patient Identification of Diagnostic Safety Blindspots and Participation in “Good Catches” Through Shared Visit Notes. The Milbank Quarterly, 100(4), 1121-1165.

Reader, T. W. (2022). Stakeholder safety communication: patient and family reports on safety risks in hospitals. Journal of Risk Research, 25(7), 807-824.

Van Dael, J., Gillespie, A., Reader, T., Smalley, K., Papadimitriou, D., Glampson, B., … & Mayer, E. (2022). Getting the whole story: integrating patient complaints and staff reports of unsafe care. Journal of Health Services Research & Policy, 27(1), 41-49.

Van Dael, J., Reader, T., Gillespie, A. T., Freise, L., Darzi, A., & Mayer, E. K. (2022). Do national policies for complaint handling in English hospitals support quality improvement? Lessons from a case study. Journal of the Royal Society of Medicine, 115(10), 390-398.

Gillespie, A., & Reader, T. (2021). Identifying and encouraging high-quality healthcare: an analysis of the content and aims of patient letters of compliment. BMJ Quality & Safety, 30(6), 484-492.

Grailey, K., Murray, E., Reader, T., & Brett, S. (2021). The presence and potential impact of psychological safety in the healthcare setting: an evidence synthesis. BMC Health Services Research, 21(1), 1-15.

Hald, E. J., Gillespie, A., & Reader, T. W. (2021). Causal and corrective organisational culture: a systematic review of case studies of institutional failure. Journal of Business Ethics, 174, 457-483.

Kirwan, B., Shorrock, S., & Reader, T. (2021). “The Future of Safety Culture in European Air Traffic Management. EUROCONROL White Paper

Noort, M. C., Reader, T. W., & Gillespie, A. (2021). Safety voice and safety listening during aviation accidents: Cockpit voice recordings reveal that speaking-up to power is not enough. Safety Science, 139, 105260.

Pandolfo, A., Horne, R., Jani, Y., Reader, T., Bidad, N., Brealey, D., … & Brett, S. J. (2021). Understanding decisions about antibiotic prescribing in ICU: an application of the Necessity Concerns Framework. BMJ Quality and Safety.

Suss, J., Bholat, D., Gillespie, A., & Reader, T. (2021). Organisational culture and bank risk. Bank of England

Reader, T., & Gillespie, A. (2021). Stakeholders in safety: Patient reports on unsafe clinical behaviors distinguish hospital mortality rates. The Journal of Applied Psychology, 106(3), 439-451.

Gillespie, A. (2020). Disruption, self-presentation, and defensive tactics at the threshold of learning. Review of General Psychology, 24(4), 382-396.

Reader, T. W., Gillespie, A., Hald, J., & Patterson, M. (2020). Unobtrusive indicators of culture for organizations: a systematic review. European Journal of Work and Organizational Psychology, 1-17.

Tear, M., Reader, T.,Shorrock, S., & Kirwan, B. (2020). Safety culture and power: Interactions between perceptions of safety culture, organisational hierarchy, and national culture. Safety Science, 121, 550-561.

Van Dael, J., Reader, T., Gillespie, A., Neves, A., Darzi, A., & Mayer, E. (2020). Learning from complaints in healthcare: a realist review of academic literature, policy evidence and front-line insights. BMJ Quality & Safety, 29, 684-695

Leaver, M. P., & Reader, T. W. (2019). Safety culture in financial trading: an analysis of trading misconduct investigations. Journal of Business Ethics, 154(2), 461-481.

Noort, M. C., Reader, T., & Gillespie, A. (2019). Speaking up to prevent harm: a systematic review of the safety voice literature. Safety Science, 117, 375-387.

Reader and others (2019). Fostering a safety culture in the energy sector. Organisation for Economic Co-operation and Development (OECD) report.

Gillespie, A., & Reader, T. (2018). Patient-centered insights: Using healthcare complaints to reveal hotspots and blindspots in quality and safety. The Milbank Quarterly, 96(3), 530-567.

Kirwan, B., Reader, T., & Parand, A. (2018). The safety culture stack–the next evolution of safety culture?Safety and Reliability. 38(3), 200-217.

Leaver, M., Griffiths, A., & Reader, T. (2018). Near misses in financial trading: skills for capturing and averting error. Human Factors, 60(5), 640-657.

Reader, T. W., Reddy, G., & Brett, S. J. (2018). Impossible decision? An investigation of risk trade-offs in the intensive care unit. Ergonomics, 61(1), 122-133.

Reader, T. W., Mearns, K., Lopes, C., & Kuha, J. (2017). Organizational support for the workforce and employee safety citizenship behaviors: A social exchange relationship. Human Relations, 70(3), 362-385

Reader T., Parand, A., Kirwan, B. (2017). “Mapping safety culture onto processes and practices: the Safety Culture Stack approach”. European Commission.

Leaver, M., & Reader, T. W. (2016). Human factors in financial trading: An analysis of trading incidents. Human Factors, 58(6), 814-832.

Gillespie, A., & Reader, T. W. (2016). The Healthcare Complaints Analysis Tool: development and reliability testing of a method for service monitoring and organisational learning. BMJ Quality & Safety, 25(12), 937-946.

Noort, M. C., Reader, T. W., Shorrock, S., & Kirwan, B. (2016). The relationship between national culture and safety culture: Implications for international safety culture assessments. Journal of Occupational and Organizational Psychology, 89(3), 515-538.

Reader T., Parand, A., Kirwan, B. (2016). “European pilots’ perceptions of safety culture in European Aviation”. European Commission.

Leaver, M., & Reader, T. (2015). Non-technical skills for managing risk and performance in financial trading. Journal of Risk Research, 19, 687-721

Reader, T. W., Noort, M. C., Shorrock, S., & Kirwan, B. (2015). Safety sans frontières: An international safety culture model. Risk Analysis, 35(5), 770-789.

Reader, T., Gillespie, A, & Mannell, J. (2014). Patient neglect in 21st century healthcare institutions. Journal of Health Psychology, 19, 137-148.

Reader, T. W., Gillespie, A., & Roberts, J. (2014). Patient complaints in healthcare systems: a systematic review and coding taxonomy. BMJ Quality &Safety, 23(8), 678-689.

Reader, T., & O’Connor, P. (2014). The Deepwater Horizon explosion: non-technical skills, safety culture, and system complexity. Journal of Risk Research, 17(3), 405-424.

Mearns, K., Kirwan, B., Reader, T. W., Jackson, J., Kennedy, R., & Gordon, R. (2013). Development of a methodology for understanding and enhancing safety culture in Air Traffic Management. Safety science, 53, 123-133.

Reader, T., & Gillespie, A. (2013). Patient neglect in healthcare institutions: a systematic review and conceptual model. BMC Health Services Research, 13, 156

Reader, T., Flin, R., Mearns, K., & Cuthbertson, B. (2011). Team situation awareness and the anticipation of patient progress during ICU rounds. BMJ Quality and Safety,20, 1035-1042.

Reader, T., Flin, R., Mearns, K., & Cuthbertson, B. (2009). Developing a team performance framework for the Intensive Care Unit. Critical Care Medicine, 35, 1789-1793

Mearns, K. & Reader, T. (2008). Organisational support and safety outcomes in the Oil and Gas industry: An un-investigated relationship? Safety Science, 46, 388-397.

Reader, T., Flin, R., Mearns, K., & Cuthbertson, B. (2007). Interdisciplinary communication in the Intensive Care Unit. British Journal of Anaesthesia, 98, 347-352

Reader, T., Flin, R., Lauche, K., & Cuthbertson, B. (2006). Non-technical skills in the Intensive Care Unit. British Journal of Anaesthesia, 96, 551-559.