A SYSTEM APPROACH TO SAFETY CULTURE

The safety of international air travel relies upon aviation organisations – including air traffic control, airlines, airports, and aircraft manufacturers – developing a system-wide ‘safety culture’ in which norms and practices support safety. Yet, a singular and valid global approach to assessing safety culture in aviation is lacking, and this is needed to ensure that diverse organisations operating in diverse contexts and with diverse workforces foster the coherent culture needed for preventing accidents. To address this, we developed, tested, and rolled-out a methodology for measuring and improving safety culture across the European aviation industry.